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Customer Service Assistant

To support our existing customer service, we are looking for a Customer Service Assistant who is fluent in German, Danish, English, Swedish or Norwegian.


Responsibilities

  • Customer service by phone and e-mail.

  • Competent contact to colleagues and customers.

  • Coordination and monitoring of customer orders.

  • Cooperation with the Complaints and Returns Department.

  • Various related activities.


Your profile

  • You have successfully completed an education in the commercial field or holds a comparable degree.

  • You demonstrate skill in dealing with customers and suppliers.

  • You act independently and solution-oriented.

  • Customer satisfaction is the focus for you.

  • You like to work independently and analytically.

  • Your communication skills are at a high level.

  • Your knowledge of German, Danish, English, Swedish or Norwegian are very good/confident in negotiations.


What awaits you?

  • An open-minded and helpful team.

  • Short communication channels and flat hierarchies.

  • Flexible working hours.

  • A young company where you can contribute your ideas.

  • Modern furnished work area (headset, height-adjustable table).


Not qualified?

If you possess a basic communication skills and are willing to learn we encourage you to apply for the job. Qualifications are great but drive and commitment are just as important.


About us

A1 Online Partners specializes in investing, developing and managing a wide range of online activities in Europe. In addition, A1 Online Partners owns several online shops and physical stores, with a focus on furnishing, as well as the distribution rights for other products in Scandinavia and DACH. The organization's headquarters are in Handewitt, Germany, close to the Danish border.


Interested?

Apply to the job by uploading you application and CV here https://www.a1online.partners/apply


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